Privacy Policy

Last Updated: April 2026

This Privacy Policy explains how Cintu-Citu, a product of Myriad Software Solutions, collects, uses, and protects your personal information in compliance with the Data Protection Act No. 3 of 2021 of Zambia.

A. Introduction

Myriad Software Solutions ("we", "our", "us") is committed to protecting your personal data and ensuring transparency in how your information is handled when using our platform.

B. Data We Collect

• Identity Data: Full name, email address, and phone number.
• Listing Data: Detailed information regarding properties, vehicles, and high-value assets, including locations, images, and seller contact information.
• Technical Data: IP address, browser type, device information, and platform usage activity.
• Account Data: Login credentials, subscription history, and user preferences.

C. How We Use Your Data

• To create, manage, and verify your user account.
• To publish and promote your listings (property, motors, and assets) to potential seekers.
• To facilitate direct communication between buyers, sellers, landlords, and tenants.
• To process transaction fees securely via integrated mobile money and card providers.
• To monitor for fraudulent activity and ensure platform safety.
• To comply with legal and regulatory obligations under the laws of Zambia.

D. Data Storage & Security

In accordance with Section 70 of the Data Protection Act, your personal data is stored on secure servers with appropriate technical and organizational safeguards. We implement industry-standard encryption and secure authentication to prevent unauthorized access, loss, or disclosure.

E. Sharing of Data

We do not sell your personal information. We only share data in the following instances:

• Payment Processors: To facilitate secure payments .
• Platform Users: The contact information you explicitly choose to display on your public listings.
• Regulatory Compliance: When required by the Office of the Data Protection Commissioner, law enforcement, or Zambian courts.

F. Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic to improve our marketplace services.

G. Your Rights

Under the Data Protection Act, you have the following rights regarding your data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Erasure: Request the deletion of your account and associated personal data.
• Right to Object: Withdraw consent for data processing at any time.

To exercise any of these rights, please contact our Data Protection representative at:

H. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our services. Your continued use of Cintu-Citu after updates are posted constitutes acceptance of the revised policy.

I. Contact Us

If you have any questions or concerns regarding this policy or your data privacy, please contact us directly through the platform.